ESP Needs Analysis: An Investigation of Marketing Students English Needs in Higher Education

Authors

  • Nadia Hulwa Universitas Pendidikan Indonesia
  • Yanty Wirza Universitas Pendidikan Indonesia
  • Suminto Politeknik Negeri Samarinda

DOI:

https://doi.org/10.57176/jn.v4i2.142

Keywords:

English for marketing students, ESP, higher education, need analysis

Abstract

Penguasaan bahasa Inggris di bidang Pemasaran sangat penting di dunia ekonomi global. Sebagai pemeran dominan di ekonomi dan pemasaran regional dan global, baik sebagai produsen maupun konsumen barang dan jasa, Indonesia harus mempersiapkan sumber daya manusia dengan pendidikan bahasa Inggris untuk kebutuhan khusus (ESP), khususnya di bidang pemasaran. Namun demikian, analisis kebutuhan bagi mahasiswa ESP di bidang pemasaran di Indonesia masih sangat langka. Untuk menginvestigasi tingkat kebutuhan bahasa Inggris bagi mahasiswa Pemasaran di sebuah Politeknik di Indonesia, penelitian ini mengadopsi pendekatan kualitatif. Analisis dari data yang dikumpulkan melalui survei kuesioner dengan 38 mahasiswa Pemasaran dan diskusi kelompok terfokus (FGD) dengan 5 perwakilan mahasiswa mengindikasikan bahwa para mahasiswa membutuhkan lebih banyak aktivitas dan materi pembelajaran bahasa Inggris yang berhubungan dengan jurusannya, terutama yang berhubungan dengan tata bahasa Inggris, kemampuan berbicara, dan kosa kata. Mayoritas mahasiswa memilih bahwa bahasa Inggris penting untuk kehidupan sehari-hari, pelajaran di kelas, dan pekerjaan di masa depan. Kemampuan bahasa Inggris yang tersulit menurut siswa adalah kemampuan tata bahasa Inggris, diikuti kemampuan berbicara dan kosakata. Terlebih lagi, para mahasiswa membutuhkan lebih banyak latihan tentang bagaimana memperkenalkan diri dalam bahasa Inggris dan meningkatkan kemampuan membaca deskripsi produk dalam bahasa Inggris. Hasil dari penelitian ini dapat digunakan sebagai pedoman bagi para dosen dan mahasiswa untuk mengembangkan pengalaman belajar mengajar yang lebih baik di pelajaran bahasa Inggris untuk Pemasaran.

___________________________________________________________________________________

English language mastery in the field of marketing is significant in globalized world economy. As a dominant player in the regional and global economy and marketing both as producers and consumers of goods and services, Indonesia should prepare its human capitals via quality ESP education particularly in marketing. However, needs analysis for ESP students of marketing in Indonesian context is still rare. In order to investigate the needs of marketing students from a university in Indonesia, this study adopted a qualitative method approach. The analysis of the data collected via a questionnaire survey with 38 marketing students and a Focus Group Discussion with 5 students representatives indicates that students require more activities and materials related to their major, especially related to grammar, speaking, and vocabulary skills. The majority of the students think that English is important for them in daily life, classroom context, and their future employment. The most difficult English skills according to the students were grammar skill, followed by speaking skill and vocabulary skill. Moreover, students need more practice on self-introduction and reading product description. Moreover, students need more practice on self-introduction and reading product description. The results of this study may serve as a guideline for the lecturers and students to develop better teaching learning experiences in English for Marketing.

 

References

Alhaq, I., & Wirza, Y. (2021). An investigation of needs analysis and the English textbook used for accounting major students. Indonesian Journal of Education, 14(2), 95-105. https://doi.org/10.17509/ije.v14i2.43880

Al-Jarf, R. (2022). A multiple-associations approach to teaching technical terms in English for Specific Purposes courses. International Journal of English Language Studies, 4(3), 01-09. 10.32996/ijels.2022.4.3.1

Alkhuly, S. H. A. (2023). The Use of Problem Solving in Teaching English for Marketing. مجلة البحث العلمي في التربية. DOI: 10.21608/JSRE.2023.208646.1565

Anam, M. M., & Rachmadian, A. (2020). Needs analysis of English language usage for tourism university students. English Journal of Merdeka: Culture, Language, and Teaching of English, 5(2), 178-187.

Anthony, L. (2018). Introducing English for Specific Purposes. Routledge.

Bloch, J. & Spataro, S. E. (2014). Cultivating Critical-Thinking Dispositions Throughout the Business Curriculum. Business and Professional Communication Quarterly, 77 (3). 249-265.

Blue, G. M. & Harun M. (2003). Hospitality language as a professional skill. English for Specific Purposes, 22, 73-91.

Bobanovic, K. (2011). Kostić-Bobanović, The importance of English language skills in.pdf. The Importance of English Language Skills in the Tourism Sector: A Comparative Study of Students/Employees Perceptions in Croatia, 2, 10–23.

Brieger, Nick. (1997). Teaching Business English. York Associates Publications.

Clarisa, S. et al. (2022). A need analysis of task activity identified for tourism students in listening and speaking integrated skill. Journal of English Language Teaching in Indonesia. 10(1). 31-44.

Creswell, J. W. (2012). Educational Research: Planning, Conducting, and Evaluating Quantitative and Qualitative Research. Pearson.

Cunningsworth, A. (1995). Choosing Your Coursebook. Macmillan Education Australia.

Dudley-Evans, T. & St. John, M. (1998). Developments in ESP: A Multi-Disciplinary Approach. Cambridge University Press.

Etikan, I. (2015). Comparison of convenience sampling and purposive sampling. American Journal of Theoretical and Applied Statistics, 5(1), 1-4.

Fatmawati. (2017). Needs analysis in English for specific purposes at vocational school. An Undergraduate Thesis.

Flowerdew, L. (2012). The Handbook of English for Specific Purposes (B. Paltridge & S. Starfield, Eds.). Wiley.

Greenacre, L., Freeman, L., Jaskari, M. M., & Cadwallader, S. (2017). Editors’ Corner: The “Work-Ready” Marketing Graduate. Journal of Marketing Education, 39(2), 67–68. https://doi.org/10.1177/0273475317712411

Guiyu, D. & Yi, C. (2017). Application of Case-Task Based Approach in Business English Teaching—A Case Study of the Marketing Course in SEIB of GDUFS. Canadia Center of Science and Education, 7(1), 23-29.

Guntoro, Y. T. (2021). ESP course design for Indonesian hotel industry: Need Analysis. English Learning Innovation, 2(2), 52-61. 10.22219/englie.v2i2.17041

Hutchinson, T., & Torres, E. (1994). The textbook as agent of change. ELT Journal, 48(4), 315-328.

Hutchinson, T., & Waters, A. (1987). English for Specific Purposes: A Learner-Centered Approach. Cambridge University Press.

http://dx.doi.org/10.1017/CBO9780511733031

Jiang, Y. (2022). Evaluation of pedagogical impact of Business English textbooks on teaching critical thinking skills. Heliyon, 8, 1-8. https://doi.org/10.1016/j.heliyon.2022.e11419

Katavić-Čaušić, S., & Marušić, B. (2023). Marketing Graduates’ Perceptions About the Importance of Business English Knowledge for Their Future Careers. 51–62. https://doi.org/10.22364/lincs.2023.05

Keryan, A. (2017). Implementation of the Course “English for Marketing Specialists”. Foreign Languages in Higher Education, 2(23), 226-234.

Kholidi, M. A., & Azhan, N. A. S. (n.d.). Needs analysis of English language Use in tourism industry in Selangor, Malaysia. LSP International Journal, 9(1), 123-136. https://doi.org/10.11113/lspi.v9.18285

Kusni. (2013). Reformulating English for Specific Purposes (ESP) in Indonesia: Current issues and future prospects. SELT 2013 Proceeding.

Lauring, J. 2007. Language and ethnicity in international management. Corporate Communications: An International Journal. 12(3), 255-266.

Lertchalermtipakoon, P., Wongsubun, U., & Kawinkoonlasate, P. (2021). Need analysis: English language use by students in the tourism and hospitality and industry. English Language Teaching, 14(3), 59-71. 10.5539/elt.v14n3p59

Merriam, S. B. (2009). Qualitative research: a guide to design and implementation. Wiley.

Nation, I. S. P., & Macalister, J. (2010). Language Curriculum Design. Routledge.

Neeley, Tsedal. "Global Business Speaks English: Why You Need a Language Strategy Now." Harvard Business Review 90, no. 5 (May 2012): 116–124.

Nuhamsih, Y., & Syahrial. (2018). Evaluation of English teaching materials used at a vocational high school based on Cunningsworth’s checklist. JOALL (Journal of Applied Linguistics and Literature), 3(2), 33-46.

Paltridge, Brian and Sue Starfield (Eds.). (2013). The Handbook of English for Specific Purposes. Wiley-Blackwell.

Pandey, M. & Pandey., P. (2014). Better English for better employment opportunities. International Journal of Multidisciplinary Approach and Studies. 1(4). 93-100.

Park, S., Jeon, J., & Shim, E. (2021). Exploring request emails in English for business purposes: A move analysis. English for Specific Purposes, 63, 137-150. https://doi.org/10.1016/j.esp.2021.03.006

Pratami, W., Rizal, S., & Haryanto, E. (2021). Needs analysis on English for Specific Purposes of Marketing major students. Jadila: Journal of Development and Innovation in Language and Literature Education, 1(2), 101-115.

Purwanti, A.R.. (2018). Revisiting English for Specific Purposes (ESP) in Indonesian vocational high school (VHS): A current situation in Curriculum 2013. 9(2).

Sani, N. (2013). Politeknik Negeri Samarinda. https://polnes.ac.id/index.php/program-studi-jurusan/jurusan1/item/232-jurusan-administrasi-bisnis.html

Santika, S., & Wirza, Y. (2020). Evaluation of an ESP textbook entitled "Practice Your English Competence". Proceedings of the Thirteenth CONAPLIN.

Suprina, R., & Rahayu, N. (2017). Needs analysis on the use of English in travel agencies in Jakarta. BARISTA, 4(1).

Tuyen, L. V. & Tien, H. H. (2021). Integrating project-based learning into English for specific purposes classes at tertiary level: Perceived challenges and benefits. VNU Journal of Foreign Studies. 37(4). https://doi.org/10.25073/2525-2445/vnufs.4642.

Waters, A., & Hutchinson, T. (1987). English for Specific Purposes: a Learning-centred Approach. Cambridge University Press.

Williams, E. J. (2014). English for Marketing Communications. 2, 371–378.

Woodrow, L. (2018). Introducing Course Design in English for Specific Purposes. Routledge.

Yamin, A. A. (2021). Needs analysis on English language use by hotel staffs in Bandung. English Language Teaching and English Linguistics Journal, 6(2), 12-21.

Downloads

Published

2025-04-21

How to Cite

Hulwa, N., Wirza, Y., & Suminto. (2025). ESP Needs Analysis: An Investigation of Marketing Students English Needs in Higher Education. Journal of Nusantara Education, 4(2), 56–68. https://doi.org/10.57176/jn.v4i2.142

Issue

Section

Articles